Your Questions, Answered

  • Get Stockt is a premium grocery delivery and home-stocking service. We shop, deliver, and fully stock your fridge, pantry, bar, and essentials, so you arrive to a home that’s completely ready.

  • Monterey Peninsula: Carmel, Carmel Valley, Pebble Beach, Pacific Grove, Monterey.

    Coachella Valley: Palm Springs, Cathedral City, Rancho Mirage, Palm Desert, Indian Wells, La Quinta, Indio, Coachella, and Desert Hot Springs

    • Vacation rentals & Airbnb guests. Event and tournament attendees (ProAm, AMEX, Coachella, Stagecoach)

    • Families, corporate groups, and luxury travelers.

    • Property Managers and hosts who want to give their guests a seamless arrival experience. If you value time, comfort, and convenience, Get Stockt is for you.

    1. Submit your order or inquiry online

    2. We confirm details and preferences

    3. Our team shops for high-quality items

    4. We deliver and professionally stock your home

    5. You arrive and relax to a fully stocked kitchen

  • No. As long as we have access instructions (lockbox, concierge, property manager), we’ll handle everything before you arrive.

  • Your total includes the cost of groceries plus a few service-related fees:

    • Groceries: The cost of all items in your order

    • Service Fee: 30% of your grocery total

    • Stocking Fee: $50 flat fee

    • Credit Card Processing Fee: 3% of your total

    • Optional Tip: Completely up to you

  • To reserve your order, a $1 booking fee is charged at the time of scheduling.

    Because grocery costs can vary based on store, brands, and current prices, you’ll receive an estimated total range after placing your order. You can choose to have your card automatically charged if the final total falls within that range, or review your final invoice before payment.

    You won’t be charged the remaining balance until your order has been completed, delivered, and stocked.

  • Absolutely. You can simply upload your grocery list or use our form builder for guidance. Browse curated suggestions and customize them to fit your needs, or request specific brands, dietary preferences, and local favorites.

    Every order is tailored to you.

  • No problem. We offer curated shopping lists based on:

    • Length of stay

    • Group size

    • Event weekends

    • Family-friendly or hosting needs

    • Just tell us the basics. We’ll handle the rest.

  • Yes. This is not curbside delivery. We put everything away neatly in the fridge, freezer, pantry, bar, and countertops.

    • Groceries & beverages

    • Alcohol (where permitted)

    • Snacks & hosting essentials

    • Ready-made meals

    • Coffee, breakfast, and pantry staples

    • Household essentials (paper goods, cleaning basics)

  • Yes, we can include alcohol in your order.

    To comply with regulations, you’ll need to upload a valid ID that matches the name and signature on your order.

  • Yes. We can coordinate:

    • Ready-made meals

    • Private chef experiences

    • Catering for events and gatherings

    These services are subject to availability and advance notice.

  • We recommend placing your order 3–7 days in advance for standard requests, and 7–14 days in advance for event weekends or larger groups.

    We do our best to accommodate last-minute requests based on availability. For expedited orders, a rush fee may apply. $50 for orders within 48 hours and $75 for orders within 24 hours.

  • No. There’s no minimum order required.

  • Yes, we accommodate rush orders based on availability.

    Expedited requests are subject to a rush fee: $50 for orders placed within 48 hours and $75 for orders placed within 24 hours.

  • We use smart substitutions unless you request otherwise. We’ll match brand, quality, and price as closely as possible—or contact you if needed.

  • No. Get Stockt is a concierge-level service, not an app-based delivery. We handle planning, quality control, substitutions, delivery, and full stocking.

  • Yes. We regularly coordinate with:

    • Property managers

    • Vacation rental hosts

    • Concierges and estate teams

    Just connect us.

  • Visit getstockt.com, submit a request, and our team will take it from there.