Your Questions, Answered
Everything you need to know about Get Stockt's grocery delivery and kitchen stocking service
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Get Stockt is a premium grocery delivery and home-stocking service. We shop, deliver, and fully stock your fridge, pantry, bar, and essentials, so you arrive to a home that’s completely ready.
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Monterey Peninsula: Carmel, Carmel Valley, Pebble Beach, Pacific Grove, Monterey.
Coachella Valley: Palm Springs, Cathedral City, Rancho Mirage, Palm Desert, Indian Wells, La Quinta, Indio, Coachella, and Desert Hot Springs -
Vacation rentals & Airbnb guests. Event and tournament attendees (ProAm, AMEX, Coachella, Stagecoach)
Families, corporate groups, and luxury travelers.
Property Managers and hosts who want to give their guests a seamless arrival experience. If you value time, comfort, and convenience, Get Stockt is for you.
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Submit your order or inquiry online
We confirm details and preferences
Our team shops for high-quality items
We deliver and professionally stock your home
You arrive and relax to a fully stocked kitchen
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Your total includes the cost of groceries plus a few service-related fees:
Groceries: The cost of all items in your order
Service Fee: 35% of your grocery total
Stocking Fee: $75 flat fee
Credit Card Processing Fee: 3% of your total
Optional Tip: Completely up to you
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To reserve your order, a $1 booking fee is charged at the time of scheduling.
Because grocery costs can vary based on store, brands, and current prices, you’ll receive an estimated total range after placing your order. You can choose to have your card automatically charged if the final total falls within that range, or review your final invoice before payment.
You won’t be charged the remaining balance until your order has been completed, delivered, and stocked.
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No. As long as we have access instructions (lockbox, concierge, property manager), we’ll handle everything before you arrive.
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Absolutely. You can simply upload your grocery list or use our form builder for guidance. Browse curated suggestions and customize them to fit your needs, or request specific brands, dietary preferences, and local favorites.
Every order is tailored to you.
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No problem. We offer curated shopping lists based on:
Length of stay
Group size
Event weekends
Family-friendly or hosting needs
Just tell us the basics. We’ll handle the rest.
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Yes. This is not curbside delivery. We put everything away neatly in the fridge, freezer, pantry, bar, and countertops.
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Groceries & beverages
Alcohol (where permitted)
Snacks & hosting essentials
Ready-made meals
Coffee, breakfast, and pantry staples
Household essentials (paper goods, cleaning basics)
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Yes, we can include alcohol in your order.
To comply with regulations, you’ll need to upload a valid ID that matches the name and signature on your order.
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Yes. We can coordinate:
Ready-made meals
Private chef experiences
Catering for events and gatherings
These services are subject to availability and advance notice.
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No. There’s no minimum order required.
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We recommend placing your order 3–7 days in advance for standard requests, and 7–14 days in advance for event weekends or larger groups.
We do our best to accommodate last-minute requests based on availability. For expedited orders, a rush fee may apply. $50 for orders within 48 hours and $75 for orders within 24 hours.
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Yes, we accommodate rush orders based on availability.
Expedited requests are subject to a rush fee: $50 for orders placed within 48 hours and $75 for orders placed within 24 hours.
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We use smart substitutions unless you request otherwise. We’ll match brand, quality, and price as closely as possible—or contact you if needed.
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Yes. We regularly coordinate with:
Property managers
Vacation rental hosts
Concierges and estate teams
Just connect us.
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No, and the difference matters, especially on vacation.
Instacart and similar apps assign a gig worker to shop your order between multiple jobs. Groceries are left at your door. You unpack. If items are wrong or missing, you file a complaint in an app.
Get Stockt is a concierge-level service:
We handle your full order from list-building to stocking
We text you the day before AND during shopping for substitution approvals -- your choices, not ours
We put everything away: fridge, freezer, pantry, bar, countertops
You arrive to a kitchen that's completely ready
You have a real person to call, not a chatbot
Instacart recently settled a $60 million FTC lawsuit over allegations it misled consumers on fees and made it difficult to get refunds. We think you deserve better than that, especially on vacation.
The service fee is the difference between dropping bags and delivering an experience.
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Visit getstockt.com, submit a request, and our team will take it from there.